Welcome to The Well Chiropractic Clinic ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.thewellchiropracticclinic.com) (the "Site") or interact with our services. Please read this policy carefully. By using our Site or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, mailing address, date of birth, and any other information you provide when scheduling appointments, filling out forms, or contacting us through the Site.

Health Information: When you share medical history, symptoms, or other health-related details (e.g., through patient forms or communications), we treat this as protected health information (PHI) under applicable laws like HIPAA.

Technical Data: We collect information such as your IP address, browser type, device information, and usage data (e.g., pages visited, time spent on the Site) through cookies and similar technologies.

Payment Information: If you make payments through our Site, we collect billing details (e.g., credit card number), though this is processed securely by our third-party payment providers.

2. How We Use Your Information

We use your information to:
Provide medical services, including scheduling appointments and communicating with you about your care.

Process payments and maintain billing records.

Improve our Site and services through analytics and feedback.

Comply with legal obligations, such as maintaining medical records or responding to lawful requests.

Send you updates, appointment reminders, or health-related information (with your consent, where required).

3. How We Share Your Information

Mobile opt-in information or personally identifiable data will NOT be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional use.

We do not sell your personal or health information. We may share your information only in the following circumstances:
With Healthcare Providers: To coordinate your care with other professionals (e.g., specialists or labs), as permitted by law.

With Business Associates: Third-party vendors (e.g., IT support, payment processors) who assist us may access your information under strict confidentiality agreements.

For Legal Reasons: If required by law, subpoena, or to protect the safety of our patients, staff, or practice.

With Your Consent: We may share information if you explicitly authorize us to do so.

4. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. These include encryption, secure servers, and restricted access to sensitive data. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights such as:
Accessing or requesting copies of your personal or health information.

Correcting inaccurate or incomplete data.

Requesting deletion of certain information (subject to legal retention requirements).

Opting out of non-essential communications (e.g., newsletters).

To exercise these rights, contact us at [insert contact email/phone]. We will respond within the timeframes required by law.

6. Cookies and Tracking

Our Site uses cookies to enhance your experience, analyze usage, and ensure functionality. You can manage cookie preferences through your browser settings, though disabling them may affect Site performance.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before providing information.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please reach out to us.